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Privacy

Privacy Notice

How Curated Design Ltd collects, uses, stores, and protects personal information.

Last updated: 16 May 2026

Introduction

This Privacy Notice explains how Curated Design Ltd collects, uses, stores, and protects personal information.

Curated Design Ltd is committed to respecting your privacy and handling your personal information responsibly.

1. Who we are

Curated Design Ltd is an interior design and procurement studio registered in England and Wales.

  • Company name: Curated Design Ltd
  • Company number: 13048992
  • Registered office: Floor 1 8 Park Crescent, London, England, W1B 1PG
  • Email: info@curateddesign.studio
  • Website: https://curateddesign.studio

For the purposes of UK data protection law, Curated Design Ltd is the data controller for the personal information described in this Privacy Notice.

2. Information we collect

We may collect and use the following types of personal information:

  • name;
  • email address;
  • phone number;
  • postal address;
  • billing address;
  • project address;
  • company name;
  • job title;
  • payment and invoice information;
  • project details, preferences, requirements, and correspondence;
  • property images, plans, measurements, layouts, and related project materials;
  • supplier, contractor, agent, or consultant contact details;
  • records of meetings, calls, approvals, and decisions;
  • information provided through website forms, email, phone, social media, or direct communication.

We only collect information that is relevant to our work, client enquiries, projects, business administration, or legal obligations.

3. How we collect information

We may collect personal information when you:

  • contact us by email, phone, website form, social media, or in person;
  • make an enquiry;
  • request a proposal or quote;
  • become a client;
  • approve a project, proposal, invoice, or payment request;
  • share project information, property details, images, plans, or measurements;
  • communicate with us during a project;
  • work with us as a supplier, contractor, consultant, agent, or business contact.

We may also receive personal information from third parties where relevant to a project, such as estate agents, managing agents, contractors, suppliers, delivery companies, landlords, property owners, or other project contacts.

4. How we use your information

We use personal information to:

  • respond to enquiries;
  • provide proposals, quotes, invoices, and payment requests;
  • manage client relationships;
  • provide interior design, procurement, styling, installation, and related services;
  • understand project requirements;
  • source products, materials, furniture, lighting, accessories, or suppliers;
  • communicate with suppliers, contractors, delivery companies, and project partners;
  • arrange deliveries, installations, site visits, and project meetings;
  • process payments and manage accounts;
  • keep business, accounting, tax, and legal records;
  • manage disputes, complaints, or claims;
  • improve our services, website, and client experience;
  • send relevant business communications where permitted.

We do not sell personal information.

5. Lawful basis for using personal information

We use personal information only where we have a lawful basis to do so.

Depending on the circumstances, we may rely on the following lawful bases:

Contract

We may use personal information where it is necessary to provide services, prepare proposals, manage a project, issue invoices, order goods, arrange delivery, or otherwise perform a contract with you.

Legitimate interests

We may use personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

This may include managing enquiries, communicating with clients and suppliers, keeping project records, improving our services, protecting our business, and maintaining professional relationships.

Legal obligation

We may use personal information where required to comply with legal, tax, accounting, regulatory, or statutory obligations.

Consent

We may rely on consent where required, for example for certain marketing communications or where you have given specific permission for a particular use.

Where we rely on consent, you may withdraw that consent at any time.

6. Sharing information

We may share personal information where necessary with:

  • suppliers;
  • contractors;
  • installers;
  • delivery companies;
  • logistics providers;
  • customs agents;
  • estate agents;
  • managing agents;
  • landlords or property owners;
  • professional advisers, including accountants, solicitors, and insurers;
  • payment providers and banks;
  • IT, hosting, email, cloud storage, website, and software providers;
  • public authorities, regulators, or law enforcement where required by law.

We only share information where necessary and appropriate for the relevant purpose.

7. Project images and property information

As part of our work, we may receive or create project-related materials such as photographs, floor plans, layouts, measurements, product schedules, and design documents.

These may include images or information relating to private homes, investment properties, rental properties, commercial spaces, or development projects.

We use these materials to provide our services, prepare proposals, develop designs, manage procurement, and coordinate project delivery.

We will not publish private residential addresses, personal information, or confidential client details without permission.

Where project photography is intended for portfolio, website, social media, awards, press, or marketing use, we will seek permission where appropriate, especially for private residential projects.

8. Marketing

We may contact existing or prospective clients, business contacts, suppliers, agents, or professional contacts with relevant business communications.

You can ask us to stop sending marketing or promotional communications at any time by contacting us at:

info@curateddesign.studio

We do not sell or rent personal information to third parties for marketing.

9. Cookies and tracking

Our website does not currently use cookies for analytics, advertising, tracking, or personalisation.

We do not currently use advertising pixels, behavioural tracking, or third-party analytics tools on the website.

If this changes, we will update this Privacy Notice and, where required, provide a cookie notice or cookie consent mechanism.

Please note that third-party services linked from our website may use their own cookies or tracking technologies. We are not responsible for the privacy practices of third-party websites.

10. How long we keep information

We keep personal information only for as long as necessary for the purpose for which it was collected.

In general:

  • enquiry information may be kept for up to 2 years;
  • client and project records may be kept for up to 6 years after the end of the project;
  • accounting, invoice, tax, and payment records may be kept for up to 6 years or longer if required by law;
  • supplier and contractor records may be kept for as long as needed for business, legal, or accounting purposes;
  • marketing preferences may be kept until you unsubscribe or ask us to delete them.

We may keep information for longer where required for legal, tax, insurance, dispute, regulatory, or legitimate business reasons.

11. How we protect information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

This may include appropriate technical, organisational, and administrative measures such as secure devices, password protection, access controls, cloud storage safeguards, and careful handling of project documents.

No system is completely secure, but we take privacy and data protection seriously.

12. International transfers

Some of the software, hosting, cloud storage, email, or business tools we use may process personal information outside the UK.

Where personal information is transferred internationally, we aim to ensure appropriate safeguards are in place, such as adequacy regulations, contractual protections, or other lawful transfer mechanisms.

13. Your rights

Under data protection law, you may have rights in relation to your personal information, including the right to:

  • access your personal information;
  • correct inaccurate or incomplete information;
  • request deletion of your information;
  • restrict how we use your information;
  • object to certain uses of your information;
  • request transfer of your information;
  • withdraw consent where we rely on consent;
  • complain to the Information Commissioner's Office.

These rights may be subject to legal limits or exceptions.

To exercise your rights, contact us at:

info@curateddesign.studio

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office, the UK data protection regulator.

ICO website: https://ico.org.uk

15. Updates to this Privacy Notice

We may update this Privacy Notice from time to time.

The latest version will be published on our website with the date it was last updated.